IT Update

Morning all,

Current Situation with the Wifi/Internet Issues


To put it as simply as possible, we have ‘run out’ of IP addresses. The school was originally assigned 1,000 IP addresses way back when it was first built. Fast forward to today and we have over 998 devices currently accessing our network, with each device being allocated a ‘lease’/IP address.

Last week, we applied to MACS to have a new block of 1,000 addresses assigned to the school, and we all know how that went on Friday. After numerous phone calls and some very terse interactions, our system was rolled back to what we thought, were it’s original configurations only to find that wasn’t quite the case. On further investigation and after more very tense phone calls, it was discovered that MACS had changed a setting that they ‘believed’ was incorrect, and hadn’t informed us.

Yesterday, we managed to have that decision reverted and we were able to get the greater percentage of the school back online, except two of our Year 2 classes, who unfortunately, were the first to be impacted by the IP address issue.


While that was great, it hasn’t solved the issue of a lack of IP addresses …… so what’s next…How is This Going to Be Fixed?

We are currently waiting on MACS and Orro (the supplier) to confirm a time frame to re-attempt the allocation of the new range of IP addresses. We have asked that this be completed after 3.30 today. Over the weekend, all devices in the school will be forced to surrender their lease/IP address in preparation for a new allocation on Monday.

While this *should* happen without incident, there is a very real possibility that there could be a repeat of the issues from this week. Tony will be on site Monday to ensure that there is as little disruption as possible to this process, but I cannot guarantee that our internet will be stable on Monday.


What will you need to do?

Before you finish today, I am asking that ALL devices in the school (with the exception of your teacher CB’s) and including your Whiteboard machines, be TURNED OFF. I cannot stress how important this is!!!! 

This step is vital in ensuring that all the old IP addresses are offline when the new allocation comes across.

It would probably be wise to have a back up plan in place for Monday *just in case* – ( although I’m sure everyone has already done this after this week 🙁       and then keep your fingers crossed 🤞

 

 

 

 

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